Public Sector Eligibility Modernization Done Right

Synaptein delivers scalable, multilingual, and compliant technology solutions for SNAP, TANF, CHIP, CCWIS, and Integrated Eligibility Systems. Trusted by NYC DSS and ready to support DHS, DSS, and HHS agencies nationwide.

Schedule Consultation

4-5 Production Tickets Daily

MillionsCitizens Served

24/7Production Support

Synaptein's Value Proposition for Public Sector Agencies

Delivering technical excellence, strategic foresight, and measurable impact for government agencies nationwide

Technical Excellence

Full lifecycle delivery across eligibility platforms—from ticket triage to emergency releases and future planning. Expertise in legacy modernization, including Cúram enhancements and multilingual automation aligned with accessibility mandates.

Agile & Cost-Efficient Delivery

Lean, high-performing teams that resolve 4–5 production tickets daily while supporting multiple client streams. Rapid deployment cycles for emergency and minor releases—reducing time-to-benefit and operational overhead.

Strategic Foresight

Embedded planning for future releases—currently supporting NYC DSS through 2026. Proactive estimation and LOE analysis, enabling agencies to forecast resource needs and budget accurately.

Integration & Interoperability

Salesforce-Cúram interoperability for agencies transitioning to cloud-native platforms. Legacy system bridging with Azure, REST APIs, and modular architecture supporting hybrid environments.

Proven Public Sector Impact

Trusted by NYC DSS to support ACCESS HRA—serving millions across SNAP, TANF, Medicaid, Fair Fares, and more. Experience across IES, CCWIS, and CHIP programs with a focus on human-centered design.

Measurable Cost Savings

Efficient staffing and streamlined workflows deliver measurable cost savings. Our teams resolve issues fast, deploy enhancements efficiently, and help agencies serve millions with confidence.

Platform Expertise

Deep Technical Expertise Across Social Program Platforms

From configuration to deployment, our teams master every layer of modern eligibility systems

Platform Mastery

  • Social Program Management (SPM)
  • Universal Access (UA)
  • Multilingual Support & WCAG Compliance
  • Citizen-Facing Solutions

Development & Configuration

  • Client Development Environment for Java (CDEJ)
  • Application Development Environment (ADE)
  • Cúram Application Model (CAM)
  • Modular Architecture

Rules & Logic Automation

  • Cúram Express Rules (CER)
  • Cúram Rules Editor (CRE)
  • Intelligent Evidence Gathering (IEG)
  • Dynamic Eligibility Logic

Data & Case Management

  • Cúram Data Model (CDM)
  • Case and Client Relationship Management (CCRM)
  • Case Processing Module (CPM)
  • Integrated Eligibility Tracking

Testing & Quality Assurance

  • Cúram Test Framework (CTF)
  • Regression & Functional Testing
  • Post-Release Validation
  • Continuous Quality Monitoring

Release Management

  • Full Lifecycle Release Planning
  • LOE Estimation & Deployment Packaging
  • Emergency & Minor Releases
  • Production Support

Public Sector Ready to Modernize Your Eligibility Systems?

Let's discuss how Synaptein can help your agency deliver benefits faster, more accurately, and at scale.

contact@synaptein.com

Available 24/7 for Emergencies